Crystal Jolliffe

Front desk, schedule appointments, customer service by phone and in person, enter insurance and patient payments, billing insurance or patients, all clerical, filing data entry as needed, bill paying and maintaining financial entry for shop using Quickbooks, sales, adjustment and repair of eyeglasses, maintaining inventory

• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Completed data entry and filing to keep records updated for easy retrieval.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.

• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Completed data entry and filing to keep records updated for easy retrieval.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.