Microsoft office professional, Excel, Word, Power Point
Natalie Colin
Operation Manager
East Orange,New Jersey
Summary
Veteran store leader with top-level skills in operations. Likeable personality and customer-focused background coupled with expertise in analyzing purchase patterns and attidunal data to reveal new CRM growth. Ready to tackle new challenges and build success with exciting organization.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Store Manager
Swarovski
Wayne, NJ
02.2015 - 06.2021
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Performed statistical analyses to gather data for operational and forecast team needs.
Store Manager
BCBG Max Azria Group
Short Hills, NJ
01.2012 - 02.2015
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Prepared annual budgets with controls to prevent overages.
- Evaluated suppliers to maintain cost controls and improve operations.
Freight Coordinator
Old Faithful Transporting Llc
, Pennsylvania
01.2011 - 01.2012
- Determined method of shipment and prepared bills of lading, invoices and other shipping documents
- Advised clients on transportation and payment methods.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Delivered services to customer locations within specific timeframes.
Store Manager
Bebe
Elmhurst, New York
01.2007 - 01.2011
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Education
Bachelor Of Business - Business Administration
Gibbs College
Montclair, NJ 08.2004 - 05.2008
Skills
Financial operations management
POS systems
Database Management
Staff training and development
Operations
Software
Timeline
Store Manager
Swarovski
02.2015 - 06.2021
Store Manager
BCBG Max Azria Group
01.2012 - 02.2015
Freight Coordinator
Old Faithful Transporting Llc
01.2011 - 01.2012
Store Manager
Bebe
01.2007 - 01.2011
Bachelor Of Business - Business Administration
Gibbs College
08.2004 - 05.2008