Natalie Dalama
Miami,FL
Summary
Proven crew leader at McDonald's Restaurant, adept in customer service and teamwork, enhanced store efficiency by effectively managing time and tasks. Excelled in maintaining health code standards and optimizing supplies, achieving significant improvement in customer satisfaction and operational cleanliness without compromising quality.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's Restaurant
Miami, FL
03.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
High School Diploma -
G. Holmes Braddock Senior High School
Miami, FL05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Flexible Schedule
- Store Opening and Closing
- Crew Leadership
- Performance Improvement
- Supplies Monitoring and Restocking
- Health Code Compliance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
McDonald's Restaurant
03.2022 - Current
High School Diploma -
G. Holmes Braddock Senior High School