Natalie Loera
Mira Loma,CA
Summary
Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges. Highly motivated, with a background in retail sales, skilled in customer service, and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.
Overview
2
2
years of professional experience
Work History
Guest Advocate
Target
Mira Loma, California
08.2024 - Current
- Processed transactions accurately at the cash register.
- Resolved customer concerns with empathy and efficiency.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Maintained cleanliness standards throughout the store area.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Usually cover team leads lunch.
Stock Lead
Ugg
South coast plaza
10.2025 - 12.2025
- Receive, process, and organize daily shipments in accordance with UGG brand standards.
- Lead by example on the sales floor, delivering premium customer service aligned with UGG values.
- Drive sales by engaging customers, offering product knowledge, and suggesting add-ons.
- Support and coach team members to meet individual and store sales goals.
- Assist with opening and closing procedures, including cash handling.
- Resolve customer concerns professionally to ensure positive brand experiences.
Women's Sales Associate
TJX Companies
Tustin, California
07.2025 - 09.2025
- Assisted customers with product selection and provided personalized service.
- Maintained merchandise displays and ensured stock was organized and appealing.
- Processed transactions accurately using point-of-sale systems.
- Created price tags and merchandise signs for new items.
- Addressed customer questions and concerns regarding products and services.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
Education
Certificate - Phlebotomy
AUMT
Ontario, CASkills
- Customer service
- Problem solving
- Quick learner
- Guest satisfaction
- Store organization
- Adaptability
Languages
Spanish, Native/Bilingual
Timeline
Stock Lead
Ugg
10.2025 - 12.2025
Women's Sales Associate
TJX Companies
07.2025 - 09.2025
Guest Advocate
Target
08.2024 - Current
Certificate - Phlebotomy
AUMT