NATALIE MYRAH
Lewes,DE
Overview
4
4
years of professional experience
Work History
Shift Leader
Cold Stone Creamery
Jessup, MD
02.2024 - 06.2026
- Delivered exceptional customer service in a fast-paced environment.
- Delivered courteous and efficient service, contributing to positive customer experiences.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty
- Responded promptly to customer inquiries, resolving issues effectively.
- Supervised daily operations, ensuring compliance with company policies and smooth workflow.
- Trained new employees on customer service standards and operational procedures.
- Monitored team performance and offered constructive feedback to foster skill development.
- Demonstrated adaptability by managing multiple tasks simultaneously.
Babysitter
The Heier Family
Columbia, Maryland
02.2022 - 06.2023
- Ensured constant safety of children, by implementing proactive measures to minimize risks.
- Engaged children through interactive games and crafts to foster creativity and learning.
- Organized a daily schedule to ensure timely care for children while caring for up to three children simultaneously.
- Built strong relationships with the family through open communication and trustworthiness.
- Maintained organized and sanitary living space by performing regular cleaning and housework tasks.
Education
High School Diploma -
Long Reach High School
Maryland05-2026
Skills
- Customer service
- Employee training
- Conflict resolution
- Effective communication
- Team collaboration
- Time management
Timeline
Shift Leader
Cold Stone Creamery
02.2024 - 06.2026
Babysitter
The Heier Family
02.2022 - 06.2023
High School Diploma -
Long Reach High School