Natalie Nohinek
Fayetteville,AR
Summary
Dynamic professional with a proven track record at Movement Climbing, Yoga, and Fitness, adept in hospitality services and problem-solving. Excelled in enhancing guest experiences and streamlining the check-in process. Skilled in service dispatching and fostering team collaboration, significantly improving client satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Movement Climbing, Yoga, and Fitness
10.2022 - 07.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Maintained cleanliness and organization of front desk area.
- Answered customer telephone calls promptly and appropriately handled needs.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Climbing Coach, Social Media Manger
Steamboat Climbing Collective
08.2021 - 08.2022
- Motivated athletes to become stronger, more agile, and more effective through training habits.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Writing and implementing a climbing curriculum
- Created and implemented innovative strategies to engage athletes in coaching journey.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Head Summer Camp Coach
Movement Climbing, Yoga, and Fitness
04.2021 - 08.2021
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Utilized various coaching models and techniques to maximize climbing success.
- Facilitated group coaching sessions and provided individual coaching support.
- Researched latest industry trends and developments to keep abreast of best practices.
- Offered constructive feedback to climbers to help reach goals.
Education
Bachelor of Arts - Political Science
University of Arkansas
Fayetteville, AR12-2026
Skills
- Problem-solving skills
- Professionalism
- Academic Writing
- Research analysis
- Policy analysis
- Critical Thinking
- Time management abilities
- Conflict Resolution
Timeline
Front Desk Associate
Movement Climbing, Yoga, and Fitness
10.2022 - 07.2024
Climbing Coach, Social Media Manger
Steamboat Climbing Collective
08.2021 - 08.2022
Head Summer Camp Coach
Movement Climbing, Yoga, and Fitness
04.2021 - 08.2021
Bachelor of Arts - Political Science
University of Arkansas
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