Natalie Pantoja

• Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
• Prepared documents for underwriting by verifying client income, credit reports and other information.
• Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
• Processed loans within various departments to achieve timely, accurate and fair proceedings.
• Provided quick turnaround times to maintain fast-past schedule.
• Set up and completed loan submission packages.
• Reviewed financial statements and contacted institutions and customers to clarify details.

.

• Monitored pipelines to track and log status of loans.
• Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
• Assessed clients' financial data to determine loan suitability.
• Explained different types of loans pertaining to client situations.