Natalie Puglisi
Columbus
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Licensed Dispensing Optician
America’s Best Optician
Grove city, oh
01.2024 - Current
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Enhanced customer satisfaction by providing personalized eyewear recommendations and adjustments.
- Educated patients on proper eyewear care techniques, prolonging the lifespan of their glasses or contact lenses.
- Achieved seamless operational transition by mastering multiple store roles. Enhanced patient satisfaction through precise identification of needs, leading to tailored care solutions. Deepened customer loyalty by developing strong relationships with healthcare providers and clients.
- Prepared detailed insurance claim submissions, ensuring timely reimbursements for both the practice and patients.
Nanny
Private Family Employer
Upper Arlington, oh
06.2023 - 01.2024
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Played games, worked on puzzles, and read books to young children.
British swim school instructor
British swim school
upper arlington, ohio
12.2022 - 05.2023
- Developed and implemented lesson plans that engaged diverse student groups and addressed their varying needs.
- Evaluated individual student progress and adjusted teaching strategies to effectively meet their specific learning requirements.
- Oversaw aquatic training programs emphasizing survival skills for children while cultivating parent partnerships to tailor learning experiences. Coordinated pool setup and maintenance to ensure a safe and engaging lesson environment.
Office Worker
FedEx office
Taylorsville, Utah
05.2020 - 03.2021
- Managed night shift operations, ensuring smooth and secure store closing. Conducted routine maintenance on office equipment. Implemented cash management and security practices to maintain a secure environment.
- Processed incoming shipments efficiently, ensuring timely delivery to customers.
- Managed inventory levels and organized stockroom for optimal access and retrieval.
- Operated various printing and finishing equipment to fulfill customer orders accurately.
Front desk/RBT
Integrated Autism Therapy
West Jordan, Utah
12.2019 - 08.2020
- Implemented individualized behavior intervention plans to improve client outcomes.
- Monitored and recorded client progress, ensuring data accuracy and consistency.
- Collaborated with a multidisciplinary team to optimize treatment strategies.
- Directed guest check-in by verifying waivers and managing cash transactions, facilitating a smooth arrival experience.
Education
High school degree -
West Jordan High School
West Jordan, UT05-2020
Skills
- Optical dispensing expertise
- Lens fitting techniques
- Frame fitting
- Certified optician (ABO)
- Problem-solving abilities
- Time management
- Strong communication
Certification
- Licensed dispensing optician
Timeline
Licensed Dispensing Optician
America’s Best Optician
01.2024 - Current
Nanny
Private Family Employer
06.2023 - 01.2024
British swim school instructor
British swim school
12.2022 - 05.2023
Office Worker
FedEx office
05.2020 - 03.2021
Front desk/RBT
Integrated Autism Therapy
12.2019 - 08.2020
High school degree -
West Jordan High School