Natalie Rodriguez
Sound Beach,NY
Summary
Dedicated strong worker with a strong background in customer service, cash handling, and teamwork. Committed to maintaining a positive environment and enhancing customer satisfaction. Experienced in fast paced environment , ready to contribute to a positive and efficient workplace.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Shift Leader
Dunkin Donuts & Baskin Robbins
Miller Place, New York
08.2024 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Handled cash register operations and processed transactions accurately.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Trained new employees on customer service and operational procedures.
- Maintained cleanliness and organization of the store environment consistently.
- Restocked shelves with merchandise to maintain inventory levels.
Crew Member
Dunkin' Donuts
Miller Place, New York
04.2024 - 07.2024
- Prepared and served coffee and food items to customers efficiently.
- Engaged with customers to foster a welcoming atmosphere and enhance customer satisfaction.
- Maintained cleanliness and organized workstations and dining areas to promote a positive dining experience.
- Collaborated with team members to ensure smooth restaurant operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Stocked supplies and organized inventory to ensure availability during shifts.
Education
High School Diploma -
Rocky Point High School
Rocky Point, NY06-2024
Skills
- Customer service
- Cash handling
- Employee training
- Operational procedures
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Adaptability to change
- Client relationship management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Food Manager Certificate
Timeline
Shift Leader
Dunkin Donuts & Baskin Robbins
08.2024 - Current
Crew Member
Dunkin' Donuts
04.2024 - 07.2024
High School Diploma -
Rocky Point High School