Natalie Schmidt
Aberdeen,WA
Summary
Dynamic crew member with experience in fast-paced customer-focused environments. Known for strong attention to detail and effective time management. Eager to contribute to a positive workplace culture while ensuring seamless operations. Always willing to pick up additional shifts or work overtime to help elevate stress from the rest of the members.
Overview
5
5
years of professional experience
Work History
Crew Member
Dicks Drive In
Kent, WA
09.2024 - 02.2026
- Delivered quality customer service in fast-paced environment.
- Operated kitchen equipment and maintained food safety standards.
- Collaborated with team members to ensure efficient order processing.
- Managed inventory levels, restocking supplies as needed for service continuity.
- Maintained cleanliness and organization of work area to comply with health regulations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Operated cash register to ring up final bill and process various forms of payment.
Crew Member Team Leader
Jersey Mike's Subs
Maple Valley, WA
09.2023 - 09.2024
- Trained and mentored new crew members to enhance team performance and service quality.
- Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
- Coordinated inventory management, ensuring stock levels met demand while minimizing waste.
- Banter with the customers while also producing quality food in a timely manner.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
Crew Member Shift Manager
Buddy Moos
Aberdeen, WA
08.2022 - 09.2023
- Supervised daily operations to ensure efficient workflow and high customer satisfaction.
- Trained and mentored new crew members on company protocols and service standards.
- Resolved customer inquiries and complaints, enhancing overall guest experience.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed cash handling procedures accurately, ensuring proper accountability at the end of each shift.
Front Desk Receptionist
Tan Republic
Aberdeen, WA
08.2021 - 09.2022
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled money and close out the till at the end of the day while assuring there were no discrepancies.
- Ensured beds remained clean and fully stocked to enhance customer experience.
Education
High School Diploma -
Aberdeen High School
Aberdeen, WASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Attention to detail
- Store opening and closing
- Sanitation practices
Timeline
Crew Member
Dicks Drive In
09.2024 - 02.2026
Crew Member Team Leader
Jersey Mike's Subs
09.2023 - 09.2024
Crew Member Shift Manager
Buddy Moos
08.2022 - 09.2023
Front Desk Receptionist
Tan Republic
08.2021 - 09.2022
High School Diploma -
Aberdeen High School