Natalie Tregloan
Rockford,IL
Summary
Experienced in food service with a focus on kitchen operations and customer interaction. Responsibilities included preparing menu items, maintaining cleanliness, and ensuring compliance with food safety standards. Demonstrated ability to process orders efficiently while addressing customer inquiries and resolving complaints. Collaborated with team members to support inventory management and uphold operational efficiency.
Overview
15
15
years of professional experience
Work History
Crew Member
Burger King
Monroe , WI
06.2009 - 09.2024
- I was on a window and headset mainly
- I did kitchen work, not as much
- Outfront with customers, dining area
- In the back room, cleaning dishes, prep work
- Training
- Checked expiration dates on all products before serving them to customers.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Resolved customer complaints in a professional manner.
- Informed customers about daily specials in an engaging manner.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted management team with inventory counts of food products and beverage supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Skills
- Customer service
- Cash handling
- Food safety
- Order processing
- Team collaboration
- Training staff
- Communication skills
- Problem solving
- Sanitizing
- Workplace efficiency
Timeline
Crew Member
Burger King
06.2009 - 09.2024