Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalie Willis

Mokena,IL

Summary

Energetically excelled at all previous jobs, mastering complex problem-solving and leadership, enhancing team efficiency and customer satisfaction. Demonstrated resilience and hospitality expertise, significantly contributing to a positive overall experience. Skilled in visual communication and telephone etiquette, I consistently exceeded performance expectations, fostering a collaborative and welcoming environment.

Overview

2
2
years of professional experience

Work History

Crew Member

MOD Pizza
09.2023 - 05.2024
  • Worked Ovens, Customer Service, and other areas
  • Trained new team members on procedures, customer service, and sales techniques.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Crew Member

Little Caesars
06.2023 - 08.2023
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Crew Member

Chipotle
08.2022 - 03.2023
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Crew Member

Crumbl Cookies
03.2022 - 07.2022
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Education

High School Diploma -

Lincoln-Way Central Highschool
New Lenox, IL
05.2024

Skills

  • Telephone Etiquette
  • Visual Communication
  • Complex Problem-Solving
  • Resilience and persistence
  • Hospitality service expertise
  • Leadership Qualities
  • Flexible Schedule

Languages

Spanish
Limited Working

Timeline

Crew Member

MOD Pizza
09.2023 - 05.2024

Crew Member

Little Caesars
06.2023 - 08.2023

Crew Member

Chipotle
08.2022 - 03.2023

Crew Member

Crumbl Cookies
03.2022 - 07.2022

High School Diploma -

Lincoln-Way Central Highschool

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Natalie Willis