Natalie (Argo) Pastrana They/Them

I’m currently a crew member at Trader Joe’s

• Provided excellent customer service by greeting customers and meeting quality expectations.
• Collaborated with team members to complete orders.
• Stocked shelves to organize aisles in assigned department.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Worked well with teammates and accepted coaching from management team.
• Operated cash register to ring up final bill and process various forms of payment.
• Escalated problems or complaints to relevant supervisor or manager for resolution.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Trained new team members on procedures, customer service, and sales techniques.
• Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
• Became familiar with products to answer questions and make suggestions.

• Kept work areas clean, safe, and organized.
• Maintained a clean and organized receiving area, enhancing workflow and productivity
• Putting away products in shelves in a organized way
• Ticketing, putting price tags on products in a fast paced environment

• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Answered customer questions and provided detailed product information.
• Performed inventory control, such as counting, and stocking merchandise.
• Greeted customers and directed to requested products.