Natalie Robertson
Starkville,Mississippi
Summary
Dynamic professional with a proven track record at Mississippi State University Speaking Center, enhancing students' public speaking skills and boosting confidence. Excelled in customer service at Eat With US-Bulldog Burger Co, demonstrating exceptional upselling abilities and rapport building. Skilled in both written and oral communication, with experience interning under multimedia journalists at WCBI in Columbus, MS.
Overview
1
1
year of professional experience
Work History
Server
Eat With US-Bulldog Burger Co
Starkville, MS
07.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Greeted customers, answered questions and recommended specials to increase profits.
Newsroom Intern
WCBI
Columbus, Mississippi
01.2024 - 05.2024
- Assisted reporters in gathering information, interviews, and resources.
- Attended editorial meetings to provide updates on assigned projects.
- Participated in brainstorming sessions with other staff members on ideas for new stories.
- Assisted multimedia journalists in footage production.
Public Speaking Consultant
Mississippi State University Speaking Center
Starkville, Mississippi
08.2023 - 12.2023
- Developed and implemented lesson plans to teach public speaking techniques.
- Provided individualized instruction to students who needed extra help with their presentations.
- Assisted students in developing effective communication strategies for various occasions.
Education
Bachelor of Arts - Communication
Mississippi State University
Starkville, MS05-2025
Skills
- Customer Needs Assessment
- Upselling
- Building rapport
- Service-oriented
- Positive and professional
- Written and oral communication skills
Affiliations
- Certified Scuba Diver
- Food Insecurity Activist
Timeline
Server
Eat With US-Bulldog Burger Co
07.2024 - Current
Newsroom Intern
WCBI
01.2024 - 05.2024
Public Speaking Consultant
Mississippi State University Speaking Center
08.2023 - 12.2023
Bachelor of Arts - Communication
Mississippi State University
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