Natallie duran
Long Beach,CA
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Siracha Thai
Carson, CA
01.2022 - Current
- Informed customers of daily specials and signature menu items.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Implemented feedback from customers to improve service quality and menu offerings.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Greeted guests and provided menus.
Food and Beverage Attendant
Costco
Signal Hill, CA
11.2022 - 01.2025
- Trained newly hired top talent to fill key positions and maximize productivity.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Skills
- Daily specials memorization
- Order delivery practices
- Hostess support
- Food inspection
- Table resetting
- Team member support
Affiliations
- Member of the Local 56 Environmental Services
- Environmental Commitment
Certification
- CPR
- Food Safety
- Hazmat
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Food and Beverage Attendant
Costco
11.2022 - 01.2025
Server
Siracha Thai
01.2022 - Current