Natalya Forrester
Colorado Springs,CO
Summary
Detail-oriented Administrative Professional skilled in data entry and record management. Excels in updating logs, investigating discrepancies, and maximizing service with minimal oversight. Delivers outstanding customer service through strong communication and relationship-building skills, adept at managing multiple tasks in fast-paced settings.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Clerk
US Army
Fort Carson, CO
07.2018 - 02.2025
- Processed and maintained military records to ensure personnel management compliance.
- Managed inventory control and distribution of office supplies to support operational needs.
- Performed data entry to update customer account records accurately.
- Provided clerical support during inspections and audits to uphold readiness standards.
- Welcomed visitors at front desk, assisting with inquiries and directing them within the office.
- Responded to incoming phone calls, addressing inquiries and providing assistance., delivering exceptional customer service.
- Facilitated closing and opening of work orders in collaboration with mechanics.
- Organized, inventoried, and updated mechanical parts daily to ensure availability.
Seasonal Cashier
Target
11.2025 - 12.2025
- Engaged directly with customers to enhance service experience.
- Processed customer transactions accurately at checkout stations.
- Returned and sold items efficiently to maintain inventory flow.
- Assisted customers with product inquiries and store navigation.
- Organized and restocked merchandise to optimize sales areas.
- Operated cash register with precision, processing payments through various methods.
- Delivered exceptional customer service utilizing active listening and engagement techniques.
Elderly Caregiver
Total Care Connections Inc
Colorado Springs, Colorado
05.2026 - 08.2026
- Assisted clients with activities of daily living, including bathing, dressing, grooming, and eating.
- Provided companionship to support emotional well-being of elderly clients.
- Monitored vital signs and documented variances for healthcare professionals.
- Administered medications according to prescribed schedules and guidelines.
- Maintained cleanliness by making beds, sweeping floors, and sanitizing surfaces.
- Developed strong relationships with clients based on trust and respect.
- Responded calmly to emergency situations, ensuring client safety.
- Aided mobility for disabled individuals while promoting independence.
Professional Home Cleaner
Sparkly Spaces
Colorado Springs, CO
02.2026 - 07.2026
- Cleaned residential spaces using eco-friendly products and tools.
- Developed cleaning schedules based on client preferences and needs.
- Communicated with clients to ensure satisfaction with services provided.
- Organized cleaning supplies and equipment for efficient workflow.
- Implemented best practices for safety and sanitation in all tasks.
Education
High School Diploma -
Alta Independent High School
Utah01-2017
Some College (No Degree) - Computer Science
University of Maryland Global
Maryland08-2026
Some College (No Degree) - certificate completed
Colorado Real Estate School
Skills
- Data entry
- Inventory management
- Point of sale operation
- Point of sale software
- Payment processing
- Cash management
- Healthcare documentation
- Document management
- Records retrieval
- Administrative support
- Administrative tasks
- Filing systems
- Calendar management
- Customer service
- Customer satisfaction
- Sales expertise
- Active listening
- Telephone etiquette
- Attention to detail
- Multitasking Abilities
- Relationship building
- Quality management
- Information security
- Typing speed
- Multitasking Abilities
- Trained in Point-of-sale systems
Certification
Real Estate National and State Exams, Passed
Timeline
Elderly Caregiver
Total Care Connections Inc
05.2026 - 08.2026
Professional Home Cleaner
Sparkly Spaces
02.2026 - 07.2026
Seasonal Cashier
Target
11.2025 - 12.2025
Clerk
US Army
07.2018 - 02.2025
High School Diploma -
Alta Independent High School
Some College (No Degree) - Computer Science
University of Maryland Global
Some College (No Degree) - certificate completed
Colorado Real Estate School