Natasha Fredericks
Overview
10
10
years of professional experience
Work History
Patient Care Coordinator
MVMT Physical Therapy
New York, United States
09.2024 - Current
- Scheduled and confirmed patient diagnostic.
- Adept at handling emergency situations effectively; medical emergencies, accidents, and other threats.
- Assisted patients with completing necessary documents and forms.
- Processed insurance making sure all information is up to date.
- Sign in every patient that comes in for their appointment.
- Managed medical supplies and equipment inventory, created purchase orders, interfaced with vendors.
- Greet patients, ascertain purpose of visit and direct them to appropriate staff.
- Schedule appointments and check-in patients upon arrival.
- Collect outstanding balances, co-payments and co-insurances and balance payment ledger nightly.
- Answer telephones and direct calls to appropriate staff.
- Receive and forward messages and documents to appropriate staff.
- Interact with patients to complete documents and forms such as intake and insurance forms.
- Maintain medical records and correspondence files, including attorney requests, insurance requests by case managers for Workers Compensation or private insurances.
- Operate office equipment such as fax and postage machines, copier and printer and use word processing, spreadsheets and other software applications to prepare reports, case histories and medical records.
- Transmit correspondence and medical records by mail, e-mail or fax.
- Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies or maintaining a supply of brochures and flyers.
Human Resource Coordinator
Allied Universal
New York, United States
11.2020 - 07.2024
- Scheduled potential candidates for the interviews, applications, and placement.
- Managed active and inactive activity under requisitions posted through Applicant Tracking System.
- Managed and monitored candidates progress through all stages of the hiring process Application Phase, On Boarding Phase, Compliance Phase, Training Phase, and finally Release to Schedule.
- Run Background Checks on all new hire to verify authentication of ID's and all information given (work history, criminal history, education, references, etc...).
- Participate in audits and purges to maintain compliance from a historical, administrative, and legal perspective.
- Prepared employees for assignments by establishing and conducting orientation and training programs.
- Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
- Maintain historical human resource records by designing a filing and retrieval system, keeping past and current records.
Surgical Front Desk Receptionist
NYU Langone Outpatient Center
10.2017 - 11.2020
- Greeted guests/customers.
- Managed guest/customer complaints.
- Taking messages.
- Managing mail, luggage, and deliveries.
- Perform basic administrative/secretarial/reception duties.
- Running errands to assist guests.
- Arranging transportation and excursions upon visitor request.
- Provided information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation.
- Arranging tours and activities.
- Making dinner/event reservations for guests.
- Arranging special services.
- Providing or arranging for general business services for guests.
- Managing customer/guest requests for housekeeping and/or maintenance.
- Developed network of contacts, service providers and businesses within their communities to serve guests.
Security Officer
Madison Security
02.2017 - 10.2017
- Watched for irregularities on the CCTV cameras, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel as required.
- Patrolled assigned area on foot, as assigned, to ensure personal, building, and equipment security.
- Completed work logs after every shift.
- Prepared routine, standardized reports.
- Informed and warned violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
Front Desk Concierge
Umbrella Hotel
08.2016 - 01.2017
- Greeted guests/customers.
- Managed guest/customer complaints.
- Taking messages.
- Managing mail, luggage, and deliveries.
- Perform basic administrative/secretarial/reception duties.
- Running errands to assist guests.
- Arranging transportation and excursions upon visitor request.
- Provided information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation.
- Arranging tours and activities.
- Making dinner/event reservations for guests.
- Arranging special services.
- Providing or arranging for general business services for guests.
- Managing customer/guest requests for housekeeping and/or maintenance.
- Developed network of contacts, service providers and businesses within their communities to serve guests.
Education
High School Diploma -
Keystone National high school
Jersey CityMedical assistant - Non-Degree Program - Course certificate
Garden State Institution of Technology
Jersey CitySkills
- Organizational Skills
- Problem Solving
- Communication Skills
- Attention to Detail
- Administrative Support
- Payment Processing
- Insurance Verification
- Appointment Scheduling
- Patient Interaction
- Medical Records Management
- Multitasking
- Time Management
Timeline
Patient Care Coordinator
MVMT Physical Therapy
09.2024 - Current
Human Resource Coordinator
Allied Universal
11.2020 - 07.2024
Surgical Front Desk Receptionist
NYU Langone Outpatient Center
10.2017 - 11.2020
Security Officer
Madison Security
02.2017 - 10.2017
Front Desk Concierge
Umbrella Hotel
08.2016 - 01.2017
High School Diploma -
Keystone National high school
Medical assistant - Non-Degree Program - Course certificate
Garden State Institution of Technology