Natasha Lopez
Easton,PA
Summary
Motivated professional with extensive experience in customer service, and administrative tasks. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Brenntag North America
02.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
Transporter
Kidspeace
07.2022 - 02.2023
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
- Organize travel routes
- Ensure vehicle paperwork is accurate while transporting vehicles to designated locations
- Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Transporting patients inside and outside facilities
Referral Specialist
St.Luke’s Star Community Health
11.2021 - 06.2022
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Scheduled appointments with specialists on behalf of clients.
- Verified insurance benefits and eligibility for Specialties procedures before referring clients.
- Notified and reminded clients of appointments.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
Medical Assistant/Call Center
New Jersey Bariatric Center
06.2018 - 03.2020
- Perform administrative duties, including answering telephones and greeting patients.
- Fill out insurance forms, handling correspondence, scheduling appointments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure, height and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
No Degree - Medical Assisting
Branford Hall Career Institute
North Brunswick, NJ12.2016
High School Diploma -
Kearny High School
Kearny06.2013
Skills
- Medical Scheduling
- Medical Records
- EMR Systems
- Insurance Verification
- Medical Terminology
- Customer Service
- Administrative Support
- Development in any professional field
- Time Management
- Microsoft Office
- Data Entry
- Following Up
- Working Independently
- Management
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Brenntag North America
02.2023 - Current
Transporter
Kidspeace
07.2022 - 02.2023
Referral Specialist
St.Luke’s Star Community Health
11.2021 - 06.2022
Medical Assistant/Call Center
New Jersey Bariatric Center
06.2018 - 03.2020
No Degree - Medical Assisting
Branford Hall Career Institute
High School Diploma -
Kearny High School
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