Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nathan Bice

Nathan Bice

Lebanon,OR

Summary

I am a results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and transforming customer service standards. I bring a wealth of knowledge of the retail industry, as well as being able to exceed my customers expectations.

Overview

14
14
years of professional experience

Work History

Store Manager

Fred Meyer
Oregon
02.2023 - Current

•Facilitated collaboration among department leaders and associates to deliver exceptional customer shopping experiences.
•Resolved customer inquiries and complaints promptly and courteously, ensuring satisfaction through follow-up communication.
•Assisted in daily store operations through regular store walks and team huddles. Facilitated close-the-loop calls to support adherence to company directives.
•Directed training and coaching for assistant store managers on operational and merchandising standards.
•Communicated essential information to store associates to help them perform their tasks effectively. Followed up for clarity and addressed any additional requirements.
•Motivated department leaders and associates to recognize improvement opportunities related to friendly and fresh service standards.
•Implemented comprehensive training and departmental programs to enhance new store initiatives.
•Oversaw store staffing and scheduling by leveraging forecasting tools and performance reports.
•Facilitated interviews to support recruitment efforts. Trained team members on performance expectations. •Provided constructive feedback on individual and departmental performance.
•Monitored and enforced adherence to federal, state, and local regulations alongside company policies.

Center Store Field Specialist

Fred Meyer
Portland, Oregon
12.2021 - 02.2023
  • Facilitated training sessions for store associates on effective utilization of display space and seasonal merchandising techniques.
  • Guided and trained store department leaders in executing sales plan orders and developing product mix.
  • Oversaw implementation and execution of merchandising and operational plans in alignment with division directives.
  • Partnered with department leaders, store leadership, and district managers to drive achievement of shrink reduction goals.
  • Supported compliance with federal, state, and local laws as well as enterprise policy across the store.
  • Helped to maintain and support all food safety and sanitation best practices.
  • Monitored competitive landscape and reported significant programs and activities to division field merchandiser.
  • Provide feedback to store leader/district manager on strengths and developmental opportunities of associates in Grocery and Drug GM departments.

Lead Assistant Store Manager

Fred Meyer
Warrenton , OR
06.2019 - 12.2021

•Facilitated collaboration between store leaders and associates to deliver exceptional customer shopping experiences.

• Assisted the store manager with day-to-day store operations, store walks, huddles, close the loop calls, ensuring company directives are being followed.

•Directed training and coaching for assistant store managers on operational and merchandising standards.

•Motivated department leaders and associates to recognize improvement opportunities related to friendly and fresh service standards.

•Implemented comprehensive training and departmental programs to enhance new store initiatives.

•Oversaw store staffing and scheduling by leveraging forecasting tools and analyzing performance reports.

•Supported store manager in executing interviews, training associates, and delivering timely performance feedback.

•Monitored and enforced adherence to federal, state, and local regulations alongside company policies.

Merchandising Assistant Store Manager

Fred Meyer
Oregon
09.2018 - 06.2019
  • Facilitated collaboration between store leaders and associates to deliver exceptional customer shopping experiences.
  • Directed team leadership in strategizing, implementing, and executing merchandising initiatives.
  • Assisted department leaders and team members in identifying opportunities for enhancing friendliness and freshness.
  • Assessed merchandising standards and optimized display effectiveness to enhance sales performance.
  • Surpassed weekly and annual sales budgets while consistently achieving targeted goals.
  • Partnered with department leaders to optimize sales strategies and improve operational conditions across all departments.
  • Evaluated and addressed competitive dynamics within district to inform strategic decisions.
  • Facilitated timely feedback sessions with department leaders and associates regarding individual and departmental performance.
  • Guided team members in executing their responsibilities effectively. Provided support and mentorship in performance evaluations.

Assistant Store Manager

Safeway
Oregon
04.2018 - 09.2018

Store Manager

Natural Grocers
Oregon
04.2017 - 04.2018

Assistant Store Manager

Fred Meyer
Oregon
01.2017 - 04.2017

Food Manager

Fred Meyer
Oregon
08.2014 - 12.2016

Assistant Food Manager

Fred Meyer
Oregon
01.2013 - 08.2014

Education

Bachelor of Arts - History

University of Oregon
Eugene, Oregon
2009

Skills

    Skilled problem solver

    POS systems knowledge

    Consistently meets or exceeds sales goals

    Customer-oriented

    Motivated Team player

    Merchandising

    Retail sales

    Active listening skills

    Natural leader

Timeline

Store Manager

Fred Meyer
02.2023 - Current

Center Store Field Specialist

Fred Meyer
12.2021 - 02.2023

Lead Assistant Store Manager

Fred Meyer
06.2019 - 12.2021

Merchandising Assistant Store Manager

Fred Meyer
09.2018 - 06.2019

Assistant Store Manager

Safeway
04.2018 - 09.2018

Store Manager

Natural Grocers
04.2017 - 04.2018

Assistant Store Manager

Fred Meyer
01.2017 - 04.2017

Food Manager

Fred Meyer
08.2014 - 12.2016

Assistant Food Manager

Fred Meyer
01.2013 - 08.2014

Bachelor of Arts - History

University of Oregon