Nathan Chadwick
Portland,ME
Summary
Dedicated and results-oriented leader with extensive experience managing and motivating professionals to achieve and surpass company targets. Leverages strong blend of managerial expertise and exceptional interpersonal skills to consistently drive team success while ensuring operational excellence.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Starbucks
11.2023 - Current
- Led and developed a team of over 20 partners, cultivating a collaborative and high-performance work environment.
- Monitored key performance indicators and addressed operational gaps, consistently achieving a top 5 ranking in peak performance metrics within the area.
- Conducted regular business analyses to identify trends and drive enhancements to the Starbucks Experience.
- Designed and implemented strategic store plans that aligned with company priorities, passionately embodying Starbucks' mission and values
Shift Supervisor
Starbucks
04.2023 - 11.2023
- Championed initiatives to foster teamwork and inclusivity, creating a supportive and positive work environment that enhanced morale and productivity.
- Provided valuable insights and training to team members, contributing to their success in achieving and exceeding operational and sales targets.
- Surpassed performance goals consistently through leading by example and nurturing a culture of excellence, integrity, and dedication among team members.
Owner
Revitalize Cleaning Services
06.2021 - 04.2023
- Reviewed and analyzed statistical data to devise and implement effective growth strategies, managing multiple projects to drive organizational success.
- Founded Revitalize Cleaning Services, achieving significant results by growing revenue to $55,000 within the first year of operation.
- Enhanced operational efficiency and productivity through expert management of budgets, accounts, and cost control measures, ensuring streamlined operations.
- Demonstrated proficiency in training, mentoring, and motivating employees, enabling them to excel in their roles and contribute significantly to overall business success.
Shift Supervisor
Starbucks
10.2019 - 04.2022
- Enhanced performance in sales, management, and operations by identifying and addressing areas for improvement, leading to measurable gains in key performance metrics.
- Utilized strong leadership and problem-solving skills to maintain team efficiency and streamline workflows, ensuring optimal operational output.
Server
The Flight Deck
05.2019 - 08.2019
- Designed and executed strategies to guide wait staff in consistently delivering exceptional and friendly service, resulting in increased guest satisfaction and repeat business.
- Leveraged strong communication and problem-solving skills to swiftly address customer complaints, transforming potential issues into opportunities to enhance guest loyalty and strengthen positive customer relationships.
Political Canvasser
Civix Strategy Group
10.2018 - 02.2019
- Consistently exceeded signature targets by utilizing effective public education and persuasive skills to communicate the cause's importance and secure support.
- Systematically gathered and accurately documented voter opinions on various topics, including local, regional, and national issues, delivering crucial data for campaign strategy development.
Education
Associate of Science - Business Administration
Southern Maine Community College
South Portland, ME05.2023
GED -
Maine Department of Education
Portland, ME02.2020
Skills
- Business Leadership
- Administrative Management
- Organization and Project Management
- Training and Development
- Sales Statistics Analysis
- Excellent Customer Service
- Problem Solving
- Opportunity Identification
Timeline
Assistant Store Manager
Starbucks
11.2023 - Current
Shift Supervisor
Starbucks
04.2023 - 11.2023
Owner
Revitalize Cleaning Services
06.2021 - 04.2023
Shift Supervisor
Starbucks
10.2019 - 04.2022
Server
The Flight Deck
05.2019 - 08.2019
Political Canvasser
Civix Strategy Group
10.2018 - 02.2019
Associate of Science - Business Administration
Southern Maine Community College
GED -
Maine Department of Education
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