Nathan forrest
Middletown
Summary
Dynamic and results-driven professional pursuing a Bachelor of Science in Entertainment & Arts Management at Drexel University. Experienced in customer service and team coordination through work at Red Robin, excelling in upselling techniques and guest satisfaction. Proven ability to enhance experiences through effective communication, collaboration, and attention to detail. Adept in maintaining an organized and welcoming environment that supports efficiency and positive customer engagement. Strong foundation in business, marketing, and event management gained through coursework emphasizing leadership in the creative industries.
Overview
2
2
years of professional experience
Work History
Server
Red Robbin
05.2025 - Current
- Provided friendly and efficient service to guests, ensuring satisfaction with dining experience.
- Collaborated with kitchen staff to ensure timely delivery of orders and special requests.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Resolved customer complaints promptly, enhancing overall guest experience and retention.
Busser
Chesapeake Inn Restaurant
08.2023 - 01.2025
- Assisted servers in delivering food and beverages to tables efficiently.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Collaborated with kitchen staff to facilitate timely dish delivery during peak hours.
- Organized and restocked dining supplies, improving service readiness and efficiency.
Education
Bachelor of Science - Entertainment And Arts Management
Drexel University
Philadelphia, PA06-2028
BBA - Business
Salem State University
Salem, Massachusetts, MA05-2028
Skills
- Upselling techniques
- Sales techniques
- Piano proficiency
- Recording techniques
- Music technology
Timeline
Server
Red Robbin
05.2025 - Current
Busser
Chesapeake Inn Restaurant
08.2023 - 01.2025
Bachelor of Science - Entertainment And Arts Management
Drexel University
BBA - Business
Salem State University