Nathan Johnson
Newalla,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
911 Dispatcher
Oklahoma City Fire Department
Oklahoma City, OK
11.2017 - Current
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies
- Developed strong relationships with first responder teams through regular communication and mutual respect during emergency situations.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
Operations Supervisor
Loomis Armored Trucks
Oklahoma City, OK
07.2015 - 11.2017
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Operations Supervisor
Flowback Solutionz
Ray, ND
04.2012 - 07.2015
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Analyzed department metrics and performance and reported findings to management.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
Fire Fighter
Air Force
Malmstrom AFB
11.2007 - 10.2011
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Mentored new firefighters by sharing knowledge and experience, fostering a supportive learning environment for professional development.
- Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.
- Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
Education
EMT Certification - Emergency Medical Technology
Oklahoma City Community College
Oklahoma City, OK07.2017
Skills
- Works Well Under Pressure
- Critical Thinking
- Active Listening
- Computer Skills
- Decision-Making
- Stress Tolerance
Timeline
911 Dispatcher
Oklahoma City Fire Department
11.2017 - Current
Operations Supervisor
Loomis Armored Trucks
07.2015 - 11.2017
Operations Supervisor
Flowback Solutionz
04.2012 - 07.2015
Fire Fighter
Air Force
11.2007 - 10.2011
EMT Certification - Emergency Medical Technology
Oklahoma City Community College