Nathan Johnson
Newalla,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
911 Dispatcher
Oklahoma City Fire Department
11.2017 - Current
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies
- Developed strong relationships with first responder teams through regular communication and mutual respect during emergency situations.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
Operations Supervisor
Loomis Armored Trucks
07.2015 - 11.2017
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Operations Supervisor
Flowback Solutionz
04.2012 - 07.2015
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Analyzed department metrics and performance and reported findings to management.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
Fire Fighter
Air Force
11.2007 - 10.2011
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Mentored new firefighters by sharing knowledge and experience, fostering a supportive learning environment for professional development.
- Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.
- Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
Education
EMT Certification - Emergency Medical Technology
Oklahoma City Community College
Oklahoma City, OK07.2017
Skills
- Works Well Under Pressure
- Critical Thinking
- Active Listening
- Computer Skills
- Decision-Making
- Stress Tolerance
Timeline
911 Dispatcher
Oklahoma City Fire Department
11.2017 - Current
Operations Supervisor
Loomis Armored Trucks
07.2015 - 11.2017
Operations Supervisor
Flowback Solutionz
04.2012 - 07.2015
Fire Fighter
Air Force
11.2007 - 10.2011
EMT Certification - Emergency Medical Technology
Oklahoma City Community College
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