Nathaniel Trentler
Phoenix,MD
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Barrett's Grill
10.2022 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Manager's Assistant
Springlake Swim Club
05.2020 - 09.2022
- Ran errands to support daily needs of management.
- Supported department procurement activities by coordinating with manager for direction.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Increased employee performance and job satisfaction to strengthen retention and engagement
Education
High School Diploma -
Dulaney High School
Cockeysville05.2023
Skills
- Sales Expertise
- Guest Relations Management
- Order Accuracy
- High-Volume Dining
- Quality Control
Timeline
Server
Barrett's Grill
10.2022 - Current
Manager's Assistant
Springlake Swim Club
05.2020 - 09.2022
High School Diploma -
Dulaney High School
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