Natia Pryor-Moody
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Zephyrhills Community Pharmacy
11.2020 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Supported pharmacists in compounding custom medications according to individual patient needs.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
Registered Pharmacy Technician
Cvs Caremark
10.2016 - 11.2020
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Contributed to successful regulatory inspections by following all policies related to controlled substances handling procedures and documentation requirements.
- Maintained a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management.
- Consistently met established productivity goals while maintaining strict adherence to quality standards for medication preparation and dispensing processes.
- Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
- Provided exceptional customer service, addressing concerns and answering questions about medications and treatment plans.
- Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
Education
Continuing Education For Pharmacy School - Pharmacy
Hillsborough Community College
Tampa, FLAssociate of Arts - Pharmacy
Pasco Hernando State College
05.2017
High School Diploma -
Zephyrhills High School
Zephyrhills, FL05.2015
Skills
- Problem-solving skills
- Insurance Billing
- HIPAA Regulations
- Medication Dispensing
- Team Collaboration
- Filling Prescriptions
- Manual and automated medication dispensing
- Pharmaceutical Calculations
- Workflow Optimization
- Compounding Techniques
- Pharmacy and customer records management
- Interpreting and Processing Medication Orders
- Customer Service
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Zephyrhills Community Pharmacy
11.2020 - Current
Registered Pharmacy Technician
Cvs Caremark
10.2016 - 11.2020
Continuing Education For Pharmacy School - Pharmacy
Hillsborough Community College
Associate of Arts - Pharmacy
Pasco Hernando State College
High School Diploma -
Zephyrhills High School
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