Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naturi Winnegan

Suffolk,VA

Summary

Dynamic leader with a proven track record at Life Protect 24/7, excelling in team management and relationship building. Demonstrated ability to exceed sales quotas through excellent communication and problem-solving skills. Specializes in transforming customer challenges into opportunities, enhancing brand promotion and client satisfaction. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Sales Representative Team Leader

Life Protect 24/7
Norfolk, VA
08.2023 - Current
  • Achieved or exceeded company-defined sales quotas.
  • Set and achieved company defined sales goals.
  • Contributed to event marketing, sales and brand promotion.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Customer Service Representative

Conduent
06.2022 - 08.2023
  • Met customer call guidelines for service levels, handle time and productivity.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained confidentiality of information regarding clients and company.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted with onboarding new clients and securing paperwork completion.

Education

Lakeland Highschool

Skills

  • Team Management
  • Professionalism
  • Excellent Communication
  • Goal Setting
  • Relationship Building
  • Problem-solving aptitude
  • Written Communication

Timeline

Sales Representative Team Leader

Life Protect 24/7
08.2023 - Current

Customer Service Representative

Conduent
06.2022 - 08.2023

Lakeland Highschool
Naturi Winnegan