Navan Gaines
Farmington Hills
Overview
5
5
years of professional experience
Work History
Retail Sales Consultant
AT&T
07.2022 - 02.2025
- Handled cash transactions accurately while adhering to established security procedures.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Stayed up-to-date on industry trends to better educate customers on new products and offerings.
- Maximized sales revenue through personalized recommendations and upselling techniques.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Oversaw deposits, processed financial transactions and maintained inventory.
Food Delivery Driver
DoorDash
02.2022 - 06.2022
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Warehouse Worker
Amazon
11.2021 - 02.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated equipment while observing standard safety procedures.
Fast Food Crew Member
Burger King
12.2019 - 06.2021
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
Education
High School Diploma -
Southfield High School For The Arts & Technology
Southfield, MI06-2021
Skills
- Customer satisfaction
- Sales development
- Self-motivated and disciplined
- Problem-solving
- Time management
- Cleaning and organizing
- Teamwork and collaboration
- Warehouse safety
Timeline
Retail Sales Consultant
AT&T
07.2022 - 02.2025
Food Delivery Driver
DoorDash
02.2022 - 06.2022
Warehouse Worker
Amazon
11.2021 - 02.2022
Fast Food Crew Member
Burger King
12.2019 - 06.2021
High School Diploma -
Southfield High School For The Arts & Technology