Naydelin Franco
Round Lake Heights,IL
Summary
Dynamic and dedicated professional with experience at Fox Lake Corporation, excelling in customer service and teamwork. Proven ability to enhance workflow efficiency during peak hours while maintaining high standards of safety and cleanliness. Skilled in cash handling and effective communication, consistently delivering exceptional service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Crew Member
Fox Lake Corporation
Fox Lake
12.2024 - Current
- Operated cash register, handling transactions efficiently and accurately.
- Maintained cleanliness and organization of workstations to enhance customer experience.
- Assisted in training new crew members on operational procedures and safety protocols.
- Collaborated with team to ensure timely service during peak hours, improving workflow efficiency.
- Followed health and safety guidelines rigorously to maintain a safe working environment.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
Food Service Worker
QUEST FOOD MANAGEMENT SERVICES INC.
Vernon Hills, IL
10.2023 - 01.2025
- Maintained cleanliness and organization of workstations and service areas.
- Operated kitchen equipment safely and efficiently under supervision.
- Prepared food items following standardized recipes and safety guidelines.
- Collaborated with team members to meet peak service demands effectively.
- Monitored food quality and freshness, reporting any issues to supervisors.
- Adapted quickly to changing tasks and responsibilities in a fast-paced environment.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Childcare Assistance Course -
University Center of Lake County
Grayslake, IL10.2024
High School Diploma -
EREMSO
Jalisco, Mexico07.2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Clear communication
- Cleaning
- Taking orders
- Self-discipline
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Initiative and Self-motivation
- Safety awareness
- Leadership qualities
- Drive-thru operations
- Learning agility
- Resilience and persistence
- Hospitality service expertise
- Complex Problem-solving
- Special-needs childcare
- CPR certified
- Patience and empathy
- Health and safety
- Child development
- Early childhood education
- Loves children
- CPR and first aid
- Arts, crafts, and games
- First aid training
- Infant, toddler, and preschool curricula
- Personal care activities
- Bilingual in [language]
- Parental communication
- Infant care
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Crew Member
Fox Lake Corporation
12.2024 - Current
Food Service Worker
QUEST FOOD MANAGEMENT SERVICES INC.
10.2023 - 01.2025
Childcare Assistance Course -
University Center of Lake County
High School Diploma -
EREMSO