Neila Jordan

• Managed operations staff and kept employees compliant with company policies and procedures.
• Strategized with leadership to meet changing needs of customers as they grew or diversified their businesses.
• Provided employees with guidance in handling different problems or in resolving escalated complaints or disputes.
• Led hiring, onboarding and training of new hires to fulfill business requirements.

• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Monitored financial performance, and controlled expenses to provide financial stability and long-term organizational growth.

Motivated and trained employees to maximize team productivity.

• Managed internal operational standards and productivity targets.
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

• Moved parts and final product as per Government specifications to their destination
• Provided transportation cost to the Program Team so they could provide accurate bids for new projects
• Tracked inbound orders that were ordered by the Purchasing Team.

• Worked with Freight Forwarders to move product timely and efficiently between the overseas manufacturing locations the U.S. locations.
• Applied for the needed Export Licenses.
• Worked with U.S. Customs to clear product through Customs to meet production schedules
• Set priorities and problem-solved workflow issues to maintain product movement as needed.