Nelvy Gonzalez
Edinburg,TX
Summary
Detail-oriented professional with expertise in customer service and office administration. Proven track record in payment processing and client relations, driving operational efficiency and enhancing customer satisfaction. Front desk receptionist with a strong background in payment processing and delivering high-quality customer service. Expertise in appointment scheduling and office management, focused on optimizing client relations and improving administrative efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Agua Dental
Edinburg, Texas
08.2022 - Current
- Managed payment processing while delivering accurate receipts and proper change to customers.
- Executed consistent office opening and closing procedures on schedule.
- Provided outstanding customer service by efficiently managing client and customer inquiries and requests both in person and through telephone, email.
- Coordinated office supply organization and ensured
manage various responsibilities
Skills
- Payment processing
- Customer service
- Office administration
- Appointment scheduling
- Software proficiency
- Client relations
- Excel proficiency
- Simultaneous execution
Languages
English
Professional
Spanish
Professional
Certification
Register Dental Assistant
Timeline
Front Desk Receptionist
Agua Dental
08.2022 - Current