Neona Burton
Kokomo,IN
Summary
Savvy and results-oriented professional with a proven track record in the hospitality industry, excelling in working remotely with customer relations and product sales. Experienced in problem-solving and communicating effectively in dynamic environments. Expert in cash handling and data entry, committed to delivering excellence.
Overview
5
5
years of professional experience
Work History
Server
Wolfies Waterfront Grill
04.2024 - Current
- Demonstrated exceptional multitasking during peak hours, accurately managing 8+ tables
- Collaborated with team members to create a positive work environment focused on delivering excellent customer service
D2C Sales Associate
T-Mobile
11.2023 - 04.2024
- Completed over 100 sales within first 30 days of employment
- Successfully worked remote, staying upbeat and determined in a home setting
- Processed 50-100+ calls a day while keeping a conversion rate of over 20% at all times
Server/Bartender
Marble The Steakhouse
08.2021 - 06.2023
- Confidently served 50% of restaurant capacity to ensure guest satisfaction and functionality
- Acted as front of house manager during situations of understaffing
- Created new and exciting cocktails and beverages based on item availability and seasonal interst
Marketing Manager
The Coterie
09.2019 - 08.2021
- Created promotional campaigns to engage social media, promote events, and increase revenue
- Measured and monitored performance of marketing campaigns, adjusting to deliver stated objectives and outcomes
- Implemented various digital marketing initiatives to improve customer engagement
Education
High School Diploma -
Kokomo High School
Kokomo, IN2015
Skills
- Customer Relations
- Digital Marketing
- Cash Handling
- Product Sales
- Data Entry
- SaaS Experience
Timeline
Server
Wolfies Waterfront Grill
04.2024 - Current
D2C Sales Associate
T-Mobile
11.2023 - 04.2024
Server/Bartender
Marble The Steakhouse
08.2021 - 06.2023
Marketing Manager
The Coterie
09.2019 - 08.2021
High School Diploma -
Kokomo High School
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