Nereida Cortes
HANFORD,CA
Summary
Dedicated banking professional with over 8 years of experience in managing daily operations and ensuring compliance. Known for mentoring tellers and reducing customer wait times through effective workflow enhancements.
Overview
9
9
years of professional experience
Work History
Senior Teller
Bank of the Sierra
Hanford, CA
01.2017 - 11.2025
- Supervised daily operations, ensuring compliance with banking regulations and policies.
- Trained and mentored junior tellers on customer service best practices and transaction processes.
- Implemented process improvements to enhance workflow efficiency and reduce customer wait times.
- Managed cash handling procedures, maintaining accuracy in transactions and balancing cash drawers.
Education
High School Diploma -
Hanford High School
Hanford, CASkills
- Strong work ethic
- Efficient task prioritization
- Collaboration and teamwork
Languages
Spanish
Native or Bilingual
Timeline
Senior Teller
Bank of the Sierra
01.2017 - 11.2025
High School Diploma -
Hanford High School