Nerissa Tran
Westminster,CA
Summary
Dedicated team member with a strong background in customer service and administrative support. Proven ability to enhance operational efficiency through effective team collaboration and data analysis, ensuring high-quality interactions and streamlined workflows.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
RadNet
Garden Grove, California
06.2025 - Current
- Assisted in maintaining organized patient records and files diligently.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Division Advisor
UNIQLO
Costa Mesa, California
10.2023 - 06.2025
- Directed team initiatives to improve operational efficiency and foster a positive work environment.
- Collaborated with team members to enhance customer service experiences.
- Engaged with customers to understand their needs and provide tailored solutions.
- Analyzed sales data to identify trends and opportunities for revenue growth.
- Facilitated communication between departments to enhance workflow.
Education
Associate of Arts - Psychology
Golden West College
Huntington Beach, CA05-2025
Bachelor of Arts - Psychology
California State University, Long Beach
Long Beach, CA05-2027
Master of Science - Human Resources Management
Planned
Skills
- Customer service
- Team collaboration
- Proficient in eRIS (RadNet electronic record system)
- Communication skills
- HIPAA compliance
- Administrative support
Timeline
Medical Receptionist
RadNet
06.2025 - Current
Division Advisor
UNIQLO
10.2023 - 06.2025
Associate of Arts - Psychology
Golden West College
Bachelor of Arts - Psychology
California State University, Long Beach
Master of Science - Human Resources Management
Planned