Nermina Masic
Lawrenceville,GA
Summary
Dedicated and compassionate Medical Assistant with strong clinical and patient care skills. Bilingual in Bosnian. Experienced in assisting with patient intake, vital signs, documentation, and maintaining a safe and welcoming environment. Reliable, organized and committed to providing high quality patient care.
Overview
9
9
years of professional experience
Work History
Lead Medical Assistant
Reagan Medical
Suwanee, GA
05.2023 - 08.2026
- Trained new medical assistants on office protocols and patient care techniques.
- Oversaw training of medical staff on patient intake, examination, and treatment procedures to ensure compliance and quality.
- Assisted healthcare providers with patient examinations and procedures.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Facilitated communication between patients and medical staff to enhance understanding and care.
- Educated patients on treatment plans and medication instructions effectively.
- Educated patients about medications, procedures and physician's instructions.
- Monitored inventory of medical supplies and ordered necessary items promptly.
- Collaborated with team members to streamline workflow processes in the clinic.
- Prepared examination rooms for patient visits by organizing tools and stocking medical supplies to ensure readiness.
- Conducted regular quality assurance checks to ensure that all safety protocols were being followed properly.
Lead Medical Assistant
Comprehensive Primary Care
Lawrenceville, GA
06.2020 - 12.2022
- Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted healthcare providers with patient examinations and procedures.
- Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
- Facilitated communication between patients and medical staff to ensure clarity. between patients and medical staff to ensure clarity.
- Ensured that all medical supplies were adequately stocked in the examination rooms.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Conducted regular quality assurance checks to ensure that all safety protocols were being followed properly.
- Sorted and organized patient charts to improve accessibility for the medical team., documents and supplies to maintain team productivity.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Medical Assistant
Family Practice of Conyers
Conyers, GA
07.2017 - 06.2020
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted healthcare providers with patient examinations and medical procedures.
- Collected and documented patient medical histories accurately.
- Provided patient education on treatment plans and medication instructions.
- Managed patient scheduling and ensured timely appointment confirmations.
- Prepared examination rooms, ensuring cleanliness and proper equipment availability.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Coordinated with insurance companies for patient coverage and billing inquiries.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
High School Diploma -
Medical Institute of Northeast Georgia
Braselton, GA07-2017
Skills
Patient care
- Clinical procedures
- Medical terminology
- Diagnostic testing
- Patient documentation
- Inventory management
- Communication coordination
- Attention to detail
- Time management
- Bilingual (Bosnian, English)
Timeline
Lead Medical Assistant
Reagan Medical
05.2023 - 08.2026
Lead Medical Assistant
Comprehensive Primary Care
06.2020 - 12.2022
Medical Assistant
Family Practice of Conyers
07.2017 - 06.2020
High School Diploma -
Medical Institute of Northeast Georgia