Nesim Akkus
Lynn,MA
Summary
Expert in staff management and customer relations, I've successfully boosted sales through innovative strategies. My collaborative approach and problem-solving skills have fostered positive work environments and significant achievements in retail and e-commerce sectors.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Pride Motor Group
09.2024 - Current
- Developed and maintained strong client relationships to drive sales growth.
- Conducted product demonstrations to enhance customer understanding and engagement.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Assistant Manager
Astronaut Motel
07.2022 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased sales through effective merchandising strategies and targeted promotions.
Server
Two Mile Landing
06.2022 - 02.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
E-Commerce Specialist
Socks Stations
11.2019 - 03.2022
- Maintained working knowledge of company products, services and promotions.
- Boosted online sales by implementing effective SEO strategies and optimizing product listings.
- Coordinated with marketing team to create successful promotional campaigns, driving traffic and increasing conversions.
- Managed social media advertising campaigns to drive brand awareness, engagement, and online sales growth.
- Managed inventory levels for accurate stock-keeping, reducing backorders and maintaining customer satisfaction.
- Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
Education
Aviation Management
İstanbul Gelisim University
05.2022
Skills
- Time management
- Customer relations
- Team motivation
- Product and service knowledge
- Staff Management
- Retail Operations
- Marketing knowledge
- Sales Strategies
- Compliance understanding
- Sales Growth
Languages
Turkish
Native or Bilingual
English
Full Professional
Timeline
Sales Consultant
Pride Motor Group
09.2024 - Current
Assistant Manager
Astronaut Motel
07.2022 - 10.2023
Server
Two Mile Landing
06.2022 - 02.2023
E-Commerce Specialist
Socks Stations
11.2019 - 03.2022
Aviation Management
İstanbul Gelisim University
Skills
- Negotiation
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Active Listening
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