Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
OfficeManager
Nestor Marin

Nestor Marin

Chicago,IL

Summary

Hardworking Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

4
4
years of professional experience

Work History

Shift Leader

Chick-fil-A
08.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Created successful work schedules for each team member to maintain fully staff shifts.

Branch Manager

Vector Marketing And Cutco Products
12.2019 - 08.2021
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Protected company assets with strategic risk management approaches.
  • Increased monthly staff retention rate after implementing new training programs.

Cooking Assistant

Mexican Restaurants
07.2018 - 12.2019
  • Chopped vegetables, butchered meats and whisked sauces to prep food for service.
  • Performed various sanitation methods to maintain safe, secure and clean kitchen.
  • Followed standardized recipes to prepare appetizing and timely breakfast, lunch and dinner items.
  • Labeled and stored food in refrigerator, cooler or freezer to maximize freshness and support food safety.
  • Collaborated with advanced skilled and experienced cooks to prepare high-quality meals.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Distributed food during busy peak periods to drive customer satisfaction.

Education

No Degree - Psychology

University of Illinois At Chicago
Chicago, IL

High School Diploma -

Chicago Bulls College Prep
Chicago, IL
05.2019

Skills

  • Sales Reporting
  • Employee Coaching and Motivation
  • Shift Scheduling
  • Technical Proficiency
  • Administration and Reporting
  • Team Leadership
  • Policy and Procedure Enforcement
  • Conflict Resolution
  • Sales Expertise

Hobbies

Enjoys to learn about music and can play the guitar, bass, and ukulele. Also gives classes to young children at Church.

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader

Chick-fil-A
08.2021 - Current

Branch Manager

Vector Marketing And Cutco Products
12.2019 - 08.2021

Cooking Assistant

Mexican Restaurants
07.2018 - 12.2019

No Degree - Psychology

University of Illinois At Chicago

High School Diploma -

Chicago Bulls College Prep

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Nestor Marin