Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nevaeh Luh

Niagara Falls

Summary

Dynamic professional with extensive experience in customer service and cash handling, notably as a customer service associate. Proven ability to enhance store efficiency and resolve discrepancies, while demonstrating strong time management and sales promotion skills. Committed to maintaining high standards of workplace safety and customer satisfaction.


Overview

5
5
years of professional experience

Work History

Cashier Floor Supervisor

ALDI
02.2024 - Current
  • Supervised cashier team, ensuring efficient customer transactions and adherence to company policies.
  • Improved overall store efficiency by overseeing proper cash handling procedures and resolving discrepancies.
  • Implemented proper opening/closing procedures for the checkout area, ensuring security measures were followed consistently.
  • Managed daily cash handling procedures, ensuring accuracy and accountability in financial reporting.
  • Coordinated with floor staff to optimize workflow and enhance customer experience during peak hours.

Server

Texas Roadhouse
06.2022 - Current
  • Assisted guests with menu selections and dietary preferences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained cleanliness of dining area, ensuring a welcoming environment.
  • Learned and followed safety protocols and health regulations diligently.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Online Grocery Associate

Walmart
03.2020 - 07.2024
  • Analyzed customer feedback to identify areas of improvement in online shopping experience.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Cooperated closely with in-store departments to ensure seamless integration of online grocery operations within the overall store ecosystem.
  • Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Education

Associate of Science - Nursing Practice

Niagara County Community College
Sanborn, NY
05-2027

Skills

  • Cash handling expertise
  • Data entry proficiency
  • POS system
  • Workplace safety awareness
  • Sales promotion
  • Customer service
  • Time management

Languages

Sign Language
Limited Working

Timeline

Cashier Floor Supervisor

ALDI
02.2024 - Current

Server

Texas Roadhouse
06.2022 - Current

Online Grocery Associate

Walmart
03.2020 - 07.2024

Associate of Science - Nursing Practice

Niagara County Community College

Similar Profiles

CREATE PROFILE