Summary
Overview
Work History
Education
Skills
Timeline
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Nevaeh Montes

Kent

Summary

Results-driven professional with extensive experience in Point Of Sale Operations at Bangbar Thai Restaurant, recognized for delivering exceptional customer service. Proficient in food safety management and noted for precision in order fulfillment, consistently enhancing the dining experience. Leadership role at Taco Time NW underscores a commitment to mentoring staff and optimizing resource management, ensuring quality and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Server

Bangbar Thai Restaurant
Seattle
01.2024 - Current
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Barista

Gourmondo Catering
Seattle
08.2023 - 07.2024
  • Described menu items to customers and suggested products based on stated preferences.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.

Shift Leader

Taco Time NW
Kent
07.2022 - 08.2023
  • Planned and managed resources to consistently meet production, quality, and cost goals.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.

Education

Some College (No Degree) - Linguistics

Green River Community College
Auburn, WA

Skills

  • Point Of Sale Operations
  • Food Safety Management
  • Precision in Order Fulfillment
  • Comprehensive Menu Familiarity
  • Bill processing
  • Customer service

Timeline

Server

Bangbar Thai Restaurant
01.2024 - Current

Barista

Gourmondo Catering
08.2023 - 07.2024

Shift Leader

Taco Time NW
07.2022 - 08.2023

Some College (No Degree) - Linguistics

Green River Community College

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Nevaeh Montes