Nevaeh Zamora
Roy,UT
Summary
Dedicated crew member with a strong foundation in customer engagement and teamwork. Known for effective cash handling and maintaining a clean environment, ready to support business goals through outstanding service and operational efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
Tropical Smoothie Cafe
Roy, UT
01.2025 - Current
- Prepared and blended smoothies according to established recipes and quality standards.
- Provided exceptional customer service by addressing inquiries and ensuring satisfaction.
- Operated point-of-sale system efficiently to process transactions accurately.
- Maintained cleanliness of workstations and dining areas to uphold health regulations.
- Adapted quickly to changing menu items and promotions, enhancing customer experience.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Cashier
Hollister
Sandy, UT
05.2024 - 07.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Assisted with inventory management, restocking merchandise as needed.
- Monitored store cleanliness and organization to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Bumblebees Korean Bbq
Sandy, UT
01.2023 - 05.2023
- Trained new staff on register operations and customer interaction protocols.
- Implemented promotional displays to boost product visibility and sales.
- Collaborated with team members to improve workflow during peak hours.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Crew Member
Lagoon
Farmington, UT
03.2022 - 10.2022
- Assisted in inventory management by restocking supplies and monitoring product levels.
- Collaborated with team members to ensure timely service during peak hours.
- Supported training of new crew members on cafe operations and customer service protocols.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Northridge Learning Academy
Layton, UT05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Cleaning
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Flexible schedule
- Safe food handling
Timeline
Crew Member
Tropical Smoothie Cafe
01.2025 - Current
Cashier
Hollister
05.2024 - 07.2024
Cashier
Bumblebees Korean Bbq
01.2023 - 05.2023
Crew Member
Lagoon
03.2022 - 10.2022
Northridge Learning Academy