Neyda Gonzalez
Lowell,MA
Summary
Responsible, always striving to improve my performance at work, and helping clients with everything they need, from available discounts to answers to questions regarding the store's products.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Cashier
Market Basket
Tewksbury, MA
09.2022 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register to record transactions accurately and efficiently.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Services Assistant
Home Depot, USA
Lowell, MA
09.2021 - 07.2022
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Connected with customers to address questions and resolve issues through phone and email.
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
Style Consultant and Cashier
Target
Lowell, MA
01.2020 - 08.2021
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
Education
High School Diploma -
Lowell High School
50 Father Morissette Blvd 08.2018 - 06.2021
Skills
Customer assistance
Accomplishments
In my second-year nursing fundamental program, I attended a rehabilitation center in Revere Ma for older people for two months; During my time at this facility, I assisted with (ADLs), assessed the patient from head to toe assessments, took vital signs, changed wounds, and reported the results to the charge nurse, all in conjunction with my university professor.
Timeline
Cashier
Market Basket
09.2022 - Current
Customer Services Assistant
Home Depot, USA
09.2021 - 07.2022
Style Consultant and Cashier
Target
01.2020 - 08.2021
High School Diploma -
Lowell High School
08.2018 - 06.2021
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