Nguyen Nguyen
San Jose,CA
Summary
Results-driven Shift Leader experienced in managing front-of-house and back-of-house operations for teams of 5–10 members. Delivered quality service and efficient order delivery while training cashiers and team members on POS systems, food safety protocols, and customer service standards. Enhanced operational efficiency through effective cash auditing, register balancing, and inventory tracking, while maintaining high customer satisfaction by promptly resolving complaints.
Overview
1
1
Language
3
3
years of professional experience
Work History
Cashier Team Lead
Krispy Kreme
Mountain View, California
05.2024 - 11.2026
- Coordinated the cashier team to enhance customer service and streamline store operations.
- Trained new cashiers on register systems and company policies.
- Handled daily cash counts and maintained accurate financial records.
- Assisted customers in locating items throughout the store when requested.
Education
Associate of Arts -
Evergreen Valley College
San Jose, CA09-2026
Skills
- Cash register operation
- Cash management
- Financial record keeping
- Team leadership
- Staff training
- Customer service
- Problem solving
Languages
English
Professional
Affiliations
- volunteer at school
Timeline
Cashier Team Lead
Krispy Kreme
05.2024 - 11.2026
Associate of Arts -
Evergreen Valley College