Nhan Charles Tieu
Virginia Beach,VA
Summary
An Owner with excellent marketing, customer service, production control, facility oversight skills and more than twenty years of experience. Highly effective and comfortable working with people at all levels in food service business.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Owner
Pho VA Vietnamese Restaurant
Virginia Beach , VA
2020.11 - 2022.08
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Co-Owner
Pho 78 Vietnamese Restaurant
, VA
08.2016 - 10.2020
- Prepared annual budgets with controls to prevent overages.
- Coordinated leadership workshops to educate team members on best practices to optimize productivity.
- Promoted positive customer experience through day-to-day supervision and management of restaurant facility.
- Delegated service, and quality daily tasks to employees, streamlining daily progress and efficiency.
- Managed, trained and motivated personnel to continuously improve knowledge and abilities in service and quality field.
- Assisted in recruiting, hiring and training of team members.
Owner/Operator
China Buffet Restauranr
La Grange , TX
1998.01 - 2016.07
- Managed day-to-day business operations.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Education
Associate of Science - Electrical, Electronics Engineering Technologies
Temple University
Philadelphia, PA1988
Associate of Science - Natural Sciences And Engineering Curriculum
Reading Area Community College
Reading, PA1985
Skills
- Leadership and People Development
- Change and Growth Management
- Employee Motivation and Performance
- Accounts Payable and Accounts Receivable
- Reducing Costs
- Sales Growth
Certification
- Certified Food Service professional
Additional Information
Business downturn due to pandemic condition.
Profit continues to decline to an unaffordable level.
Languages
Vietnamese
Full Professional
A1
Chinese (Mandarin)
Professional Working
English
Full Professional
Timeline
Owner
Pho VA Vietnamese Restaurant
2020.11 - 2022.08
Co-Owner
Pho 78 Vietnamese Restaurant
08.2016 - 10.2020
Owner/Operator
China Buffet Restauranr
1998.01 - 2016.07
Associate of Science - Electrical, Electronics Engineering Technologies
Temple University
Associate of Science - Natural Sciences And Engineering Curriculum
Reading Area Community College
- Certified Food Service professional
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