Nia Chamberlain
Clinton,MD
Summary
Dedicated professional with successful experience in fast-paced work settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Bed Bath & Beyond
05.2021 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Helped with planning schedules and delegating assignments for over 20 associates to meet coverage and service demands.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Store Supervisor
Lidl US
07.2018 - 02.2021
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
Administrative Assistant
Consumer Financial Protection Bureau
06.2017 - 05.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Managed filing system, entered data and completed other clerical tasks.
Education
High School Diploma -
05.2018
Skills
- Overseeing Employees
- Managing Multiple Priorities
- Product and Service Knowledge
- Plan Projects
- PC Proficiency
- Administrative Support
Certification
- Certified training specialist, Lidl US
- ServSafe, Lidl US
Timeline
Assistant Manager - Bed Bath & Beyond
05.2021 - 07.2023
Store Supervisor - Lidl US
07.2018 - 02.2021
Administrative Assistant - Consumer Financial Protection Bureau
06.2017 - 05.2018
Bowie High School - High School Diploma,
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