Niaomi Jones
Genesco
Pasco
4
years of professional experience
Hardworking and friendly individual looking to obtain a profession in customer service to allow me to utilize my current experience while gaining new ones.
Work History
Assistant Store Manager
3 Years 3 Months- Consistently achieved daily performance goals across key sales metrics including email capture, accessories, shoe care, and socks, earning strong results in monthly performance reviews.
- Recruited, hired, and trained associates on selling behaviors, inventory procedures, and company standards.
- Assisted with scheduling, task delegation, and labor coverage based on traffic patterns
- Resolved customer concerns promptly to protect satisfaction and store performance.
- Supported inventory control through shipment processing, stock replenishment, and backroom organization.
- Enforced cash handling procedures and register accuracy across frontline transactions.
Lifeguard
1 Year 7 Months- Monitored pool area to enforce safety rules and prevent accidents.
- Responded quickly to emergencies using CPR, first aid, and rescue techniques.
- Provided friendly customer service to guests and addressed concerns.
- Inspected equipment and facilities to confirm safe operating conditions.
- Documented incidents, injuries, and safety concerns accurately for review.
Dance Instructor
3 Years- Designed adaptive dance instruction for diverse abilities, promoting confidence and body awareness.
- Led inclusive class routines aligned with participant goals, safety needs, and engagement levels.
- Modified choreography and movement cues to support accessibility, comprehension, and successful participation.
- Monitored participant progress, adjusting instruction to strengthen technique, coordination, and expression.
Education
Associate of Arts
High School Diploma
Skills
Customer service and experience
Problem-solver
Organization
Adaptability
Patience
Teamwork
Time management
Strong communication
Goals and performance
Timeline
Lifeguard
Pacific Clinic
01.2024 - 08.2025Read More
Assistant Store Manager
Genesco
07.2023 - CurrentRead More
Dance Instructor
Support, Advocacy & Resource Center
06.2022 - 06.2025Read More
Columbia Basin College
Associate of Arts
Read More
Southridge High School
High School Diploma
Read More