Nica Cuevas
San Jose,CA
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Envision Motors
11.2022 - 11.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Server
Duyen Dang
11.2019 - 03.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Sales Associate
Windsor Fashions
10.2018 - 10.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Assistant Manager
New York Pizza San Jose
02.2016 - 09.2018
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
James Lick High School
San Jose, CA06.2015
Skills
- Office Administration
- Appointment Scheduling
- Filing
- Data Entry
- Reception Oversight
- Accounting Skills
- Package Routing
Timeline
Administrative Assistant
Envision Motors
11.2022 - 11.2023
Server
Duyen Dang
11.2019 - 03.2021
Sales Associate
Windsor Fashions
10.2018 - 10.2019
Assistant Manager
New York Pizza San Jose
02.2016 - 09.2018
James Lick High School
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