Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Coale

Portland

Summary

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities. I am looking to take my expertise to the outdoor world and build off my degree in Natural Resources!

Overview

8
8
years of professional experience

Work History

General Manager

Merrill Gardens Hillsboro
03.2024 - Current
  • Lead lease up efforts and oversaw all community growth from day one leading to a successful opening.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Built a diverse team of professionals, fostering a positive work environment and high employee satisfaction from the ground up.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Director of Community Relations

MorningStar Senior Living
12.2022 - 03.2024
  • Build a culture focused around guest experience through structured tours, staff engagement and personalized touches
  • Achieve highest occupancy growth for first 6 months of 2023
  • Communicate with staff so we can deliver an exceptional product and exceed all new and existing resident expectations
  • Create a sales process centralized around the principles of radiance and what sets us apart in the market
  • Host outreach and guest events that lead to move ins and referrals

General Manager

Holiday Retirement by Atria
03.2017 - 12.2022
  • Lead my team to the highest gross NOI to budget in our region for 2021 for a total revenue of over $350,000 to budget
  • Reduced move outs year over year to come in 12 under budget for 2021
  • Generated enough resident reviews to be awarded best in senior living 3rd time in a row
  • Lead our region to the lowest employee turnover in the Northwest
  • Successfully stretched to run multiple communities simultaneously

Education

Bachelor of Science - Natural Resources Management

Oregon State University
Corvallis, OR
05-2025

Skills

  • Sales
  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player

Timeline

General Manager

Merrill Gardens Hillsboro
03.2024 - Current

Director of Community Relations

MorningStar Senior Living
12.2022 - 03.2024

General Manager

Holiday Retirement by Atria
03.2017 - 12.2022

Bachelor of Science - Natural Resources Management

Oregon State University

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Nicholas Coale