Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nicholas Gonchar

SOMERVILLE,MA

Summary

Knowledgeable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams, while focusing on community integration.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Store Manager

Starbucks
Somerville, MA
10.2022 - Current
  • Builds an intentional calendar that addresses all key priorities at an appropriate cadence.
  • Collaborates with peers to create an inclusive environment where all partners learn, grow and achieve goals together.
  • Develops leaders by working shoulder-to-shoulder to build capability ensuring operational standards and the Starbucks Experience is delivered.
  • Identifies efficiencies and removes barriers to enable the team to achieve goals.
  • Acts as an ambassador for brand and coffee craft to set an inspirational tone for partners and customers in the store and community.
  • Ensured compliance with safety regulations and company policies.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Store Manager Trainer/Market Team Leader

Footlocker Inc.
Newark, DE
11.2013 - 09.2022
  • Created specialized training frameworks for advancing employee skills.
  • Created comprehensive training programs tailored to organizational needs.
  • Designed training strategies reflecting company values and priorities to achieve consistent program quality.
  • Facilitated daily interactions to support clients and drive service improvements.
  • Prepared and submitted nightly bank deposits.
  • Guided team members in handling complex sales scenarios.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Guided team members through continuous mentoring to foster professional development.
  • Oversaw new employee integration through planning initiatives, handling problems and completing documentation.

Education

Massage Therapy Certificate - Massage Therapy

Cortiva Institute - Boston
Watertown, MA
01.2014

Some College (No Degree) - Business Administration And Management

Anna Maria College
Paxton, MA

Skills

  • Training & Development
  • Team Building
  • Recruitment
  • Collaboration & Teamwork
  • Community Partnerships

Accomplishments

-Rookie Manager of the Year, League 601 (2015)

-Regional Rookie Manager of the Year (2015)

-Top Regional Percent Gain over Last Year Sales (2015) (2021)

-Top Regional Dollar Gain over Last Years Sales (2015, 2021)

-Sales Leadership awards (2015, 16', 17', 18', 19', 20', 21’)

-Manager Trainer Leadership Program (2018)

-Manager of the Year League (2020)

-Regional Manager Trainer of the Year (2020)

-Coach of the Year (2020, 2021)

-Top 5% Profitable Store (2016, 2020, 2021)

Certification

  • Food Safety Certified
  • Choke Safe Certified

Timeline

Store Manager

Starbucks
10.2022 - Current

Store Manager Trainer/Market Team Leader

Footlocker Inc.
11.2013 - 09.2022

Massage Therapy Certificate - Massage Therapy

Cortiva Institute - Boston

Some College (No Degree) - Business Administration And Management

Anna Maria College

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