Nicholas Grosik
Johnstown,PA
Summary
Experienced server skilled in efficiently taking orders, processing transactions, and promoting menu items. Demonstrates a friendly and professional approach in welcoming guests, paying close attention to detail and maintaining a composed demeanor while addressing any concerns.
Overview
3
3
years of professional experience
Work History
Server
Zen Ramen & Poke
05.2024 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Perkins Restaurant & Bakery
09.2021 - 11.2022
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Cultivated warm relationships with regular customers.
Assisted Living Caregiver
Cambria Residential Services
04.2023 - 01.2024
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Managed medication administration accurately to ensure resident safety and adherence to prescribed regimens.
- Monitored client vital signs and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean, safe, and well-organized patient environment.
Shadowing Student
Morefield
08.2021 - 08.2021
- Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
- Observed technical support phone calls and real-time problem solving job actions.
- Took extensive notes to document lessons and further solidify learning objectives.
- Gathered information to research cybersecurity to contribute to a senior project.
Education
Bachelor of Science - Cybersecurity
Slippery Rock University of Pennsylvania
05.2026
Skills
- POS System Operation
- Cash Handling
- Effective Customer Upselling
- Strong Work Ethic
- Customer Satisfaction
- Dependable and Responsible
Timeline
Server
Zen Ramen & Poke
05.2024 - 07.2024
Assisted Living Caregiver
Cambria Residential Services
04.2023 - 01.2024
Server
Perkins Restaurant & Bakery
09.2021 - 11.2022
Shadowing Student
Morefield
08.2021 - 08.2021
Bachelor of Science - Cybersecurity
Slippery Rock University of Pennsylvania
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