Nicholas Pounsberry
Washington,DC
Summary
Results-driven professional with experience at Dunkin' Donuts, excelling in customer service and cash handling. Experience in team collaboration and streamlining operations, ensuring an enhanced experience for the consumer. Skilled in multitasking and inventory management, consistently proving high results.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin' Donuts
Palmyra, Virginia
11.2024 - 06.2025
- Prepared coffee and food items according to company recipes and standards.
- Maintained cleanliness of work areas, equipment, and dining spaces throughout shifts.
- Assisted customers with orders, ensuring a friendly and efficient service experience.
- Operated cash register, processed transactions accurately, and handled payments efficiently.
- Collaborated with team members to ensure smooth kitchen and service operations.
- Maintained inventory during busy hours by multitasking.
Education
High School Diploma -
Fluvanna County High School
Palmyra, VA05-2025
Skills
- Customer service
- Cash handling
- Team collaboration
- Time management
- Order processing
- Inventory management
- Problem solving
- Multitasking and organization
Affiliations
- Varsity Tennis athlete
- Volunteer worker for local Church
- Graphic Design using Affinity
- 3 years of film in High School
- Majoring in Business & Entertainment
- Manage investment portfolio
Accomplishments
- Participated in Beta club
- Earned my Varsity letter for Tennis
- Accepted into American University
Timeline
Crew Member
Dunkin' Donuts
11.2024 - 06.2025
High School Diploma -
Fluvanna County High School
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