Nicholas A. Conway
Little Canada,MN
Summary
Results-oriented Retail Sales Manager at T-Mobile with a strong track record in store display management and team development. Successfully elevated team performance through targeted behavioral coaching, significantly increasing workforce effectiveness and sales productivity. Proficient in strategic planning, customer relationship management, and driving promotions to exceed targets while fostering a collaborative team environment. Recognized for exceptional communication, negotiation, and problem-solving skills that contribute to sustained business growth.
Overview
11
11
years of professional experience
Work History
Retail Sales Manager
T-Mobile
Saint Paul, MN
10.2013 - Current
- Coached team members to develop their skills and achieve personal growth.
- Led and mentored staff to enhance their performance and reach their full potential.
- Guided employees through personalized development plans to foster professional growth.
- Coached team members by focusing on behaviors, fostering personal development and enhancing overall performance.
- Led and developed team members by emphasizing behavioral improvements, resulting in a more effective workforce.
- Guided staff through behavior-focused coaching, driving individual growth and contributing to team success.
Education
Bachelor of Arts - Business Administration And Management
Strayer University
Virginia Beach, VA08-2027
Associate of Applied Science - IT Network Security
Century College
White Bear Lake, MN08-2016
Associate of Science - Criminal Justice
Minnesota School of Business
Brooklyn Park, MN06-2012
Skills
- Store display management
- Promotions and specials
- Promotional planning
- Training and mentoring
- Staff scheduling
- Team supervision
Timeline
Retail Sales Manager
T-Mobile
10.2013 - Current
Bachelor of Arts - Business Administration And Management
Strayer University
Associate of Applied Science - IT Network Security
Century College
Associate of Science - Criminal Justice
Minnesota School of Business
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