Nichole Arnold
Smyrna,DE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Assistant II
City of Dover, DE
Dover, DE
02.2018 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained an organized filing system of paper documents and electronic files.
- Monitored calendars and scheduled appointments based on availability.
- Monitored incoming emails and phone calls related to permit and licensing matters.
- Provided customer service support by responding to inquiries regarding permit and licensing procedures.
- Processed license renewal applications and maintained records of renewals.
Hair Salon Manager
Town and Country Hair Salon
Newark, DE
03.2008 - 08.2012
- Maintained and monitored daily salon operations, including scheduling appointments and overseeing staff.
- Scheduled appointments using salon software system.
- Managed the front desk area by ensuring that it was always neat and presentable.
Education
High School Diploma -
Howard High School of Technology
Wilmington, DE05-2008
Skills
- Scheduling
- Meeting Planning
- Calendar Management
- Customer Service
- Strategic Planning
- Dedicated Team Player
- Special Events Organizing
Certification
- Introduction To Incident Command System, ICS-100
Timeline
Office Assistant II
City of Dover, DE
02.2018 - Current
Hair Salon Manager
Town and Country Hair Salon
03.2008 - 08.2012
High School Diploma -
Howard High School of Technology
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